Lusta Hair

Once your order has shipped, we&apos;ll send you a confirmation email with a tracking link. Click on the link to view the latest updates on your order and its estimated delivery date.If you haven&apos;t received it, please check your spam folder. If it&apos;s not there, please contact our customer support team at hello@lustahair.com.

Once your order has shipped, we'll send you a confirmation email with a tracking link. Click on the link to view the latest updates on your order and its estimated delivery date. If you haven't received it, please check your spam folder. If it's not

How do I track my order?

Shipping & Delivery

What is Lusta’s mission?

Who is behind Lusta Hair?

What makes Lusta Hair products unique?

What are the different types of products available at Lusta?

How are Lusta toppers and wigs made?

Do you have a salon or showroom I can visit?

About Lusta

Do you offer curly hair?

What is the difference between a silk topper and a lace topper?

How do I know if I need a topper or wig?

How do I accurately colour match?

I have total alopecia with none of my own natural hair, which wig is going to work best for me?

Does it feel heavy or hot?

Will my topper stay on? Will it come off in the wind?

Can I swim with a topper or wig?

Can I go to the gym/exercise with a topper or wig?

Can I wear my piece during sleep?

Can I be intimate with someone whilst wearing a topper or wig?

Can I wear glasses with my topper or wig?

Can I go on a rollercoaster with my wig or topper?

Can I wear a topper if I have a widow's peak?

Can I wear my wig or topper in a ponytail?

Can I wear a wig or topper whilst undergoing medical treatments for hair loss?

I'm worried people will notice, do you have any tips?

Will my wig stay on? Will it come off in the wind?

Common Hair Wearing Concerns

How do I measure my head for a topper?

How do I measure my head for a wig?

How do I measure for topper length?

Size & Measuring

What is the Lusta Thinning and Softening Cut?

What is the Lusta Signature Cut?

How do I change the part line of my topper?

Do you offer custom colours and cuts?

Can I take my piece to my local stylist to cut it or colour?

Can I add clips or remove clips from my topper?

Toppers

How do I change the part line of my wig?

How do I cut the lace front on my new wig?

Wigs

Customisations

How to stop my topper from sliding back when I wear it?

My topper is not sitting flat, do you have any tips?

How do I hide the transition on my wig where the silk top meets the lace front?

How do I blend my topper with my hair?

How do I put on and take off my Lusta topper?

How do I put on and take off my wig properly?

Troubleshooting

Toppers & Wigs

How do I apply promo/discount codes?

What payment options do you offer?

Do you have payment plan options or financing?

Ordering & Payment

Shipping Guide

Where does Lusta ship to?

How long does shipping take?

Will I incur international import taxes when I order from you?

I am from the UK. Can I claim my import tax fees back?

How can I track my order?

How do I get my tracking number?

How much does shipping cost?

Do you offer free shipping?

Do you ship worldwide?

Do you offer expedited shipping?

How long does delivery take?

Why can’t I track my order?

Return Policy

What is the "Get it Offer"?

Returns & Exchanges

Can I wash my wig or topper?

Am I able to just wash the lace front of my wig separately to remove makeup build up?

Can I use a heat styling tools on my wig or topper?

How do I store my wig or topper?

Which brushes should I use on my topper or wig?

Can I blow dry wig or topper?

Can I curl my piece with a straightener or curler?

Can I straighten my piece?

How can I give me piece more volume?

Care & Maintenance

Do you offer a warranty on your products?

Can I get my piece repaired if something happens?

What should I do if a clip comes loose or the cap stretches?

How long will my Lusta piece last?

Will the colour fade over time?

What is the density of Lusta wigs and toppers?

Is Lusta Hair ethically sourced and cruelty-free?

Warranty & Lusta Quality Standards

Who does Clingy work for?

What is Clingy made of?

Can I apply it on wet/damp hair?

Is it safe to use everyday?

Can I use it on dyed or coloured hair?

Does it fall out throughout the day?

Does it stain clothes, furniture, scalp, etc?

Will it come off on my pillow?

How long will it stay in?

Will it run if it rains or if I’m working up a cardio sweat?

Does Clingy cause more hair loss?

How do you remove it?

Can I use minoxidil and Clingy?

Is it noticeable?

Clingy Fibers

How do I apply my Lusta Brows?

How do I remove my Lusta Brows?

How long to Lusta Brows last?

What are Lusta Brows made of?

Can I wear Lusta Brows if I still have a bit of my own natural eyebrow hair?

Lusta Brows

How do I track my order?Updated 2 months ago