Warranty & Lusta Quality Standards
Do you offer a warranty on your products?
We stand by our quality and are confident that our wigs are made with the highest care!. If something doesn't seem right, get in touch with us at [email protected] and we can walk you through everything.
Can I get my piece repaired if something happens?
Get in touch with the Lusta team at [email protected] and we will guide you through our process.
What should I do if a clip comes loose or the cap stretches?
This can happen with regular wear. We’ll guide you through a simple fix or you can send it back for professional repair. Get in touch with us and we will provide you with some easy fixes for anything regarding your cap. Watch this tutorial and learn
How long will my Lusta piece last?
With proper care, your Lusta piece can last 2-4 years or more. Lighter colours may have a slightly shorter lifespan due to processing. Longevity depends on how often it’s worn and how well it’s cared for. Silk tops will also typically last longer tha
Will the colour fade over time?
All hair, including your own if you have had it coloured, fades a little over time. Using sulphate-free products and heat protectants can minimise fading. Toning shampoos can also help keep your shade fresh.
What is the density of Lusta wigs and toppers?
Lusta wigs and toppers are designed with a light to medium density, which mimics the look of naturally healthy hair. This means you get beautiful volume without feeling overly thick or heavy—perfect for everyday wear and effortless blending with your
Is Lusta Hair ethically sourced and cruelty-free?
Yes. We’re committed to ethical sourcing, sustainable practices, and treating our suppliers and customers with integrity and respect. Our hair is sourced globally from trusted suppliers and is carefully selected based on strict criteria for quality a